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Turn of the screwed
Philip Kaplan chronicles the dot-com bust in F’d Companies
BY TAMARA WIEDER

IN MAY OF 2000, a young computer programmer named Philip Kaplan launched a little Web site. He e-mailed the URL to six friends. He went on vacation.

Five days later, Philip Kaplan returned home to find that his little Web site had 20,000 registered users.

Thanks to FuckedCompany.com, 25-year-old Philip Kaplan is now the king of a bona fide Internet empire.

The Web site, which Kaplan created to track layoffs and bankruptcies during the height of the dot-com bust — a kind of takeoff on the popular "celebrity dead-pool" game — evolved into a daily, sometimes even hourly must-read for those working in the industry. And with its leaks, rumors, and gossip, FuckedCompany was chosen as site of the year by Rolling Stone and Yahoo! Internet Life; Time magazine had the site at number six in its "Best of 2000" issue.

Riding high on his success, Kaplan’s now compiled the stories of many of his fucked companies into a book, F’d Companies: Spectacular Dot-Com Failures (Simon & Schuster). But despite his seemingly charmed life, Kaplan still has one wish yet to be fulfilled: to become a famous heavy-metal rock-star drummer.

Q: Let’s go back a ways. Tell me, first of all, how FuckedCompany got started, and why.

A: The site started as a joke; it’s actually still kind of a joke. I used to sort of unofficially play this game with my friends, which was, we’d see some dot-com company with a stupid business plan get funded for millions of dollars, and we’d all end up saying, "Oh yeah, how long do you think they’re going to last?" Being programmers, we could never figure out exactly how these companies were planning to make money. So anyway, that’s what happened, and I decided to build a site that was a game, where you could bet on which company was going to have problems and when, and accumulate points. The site still has the game component to it, although it’s sort of secondary to the whole thing.

Q: Why do you think it took off the way it did?

A: I think a lot of people saw things the same way I did, which was just, what the hell is going on here? But nobody was really talking about it at the time, especially in maybe late April, which was when people just started recognizing that the whole thing was BS. So there were a lot of people both in the business and not in the business who thought everything was BS, and wanted to learn more, so they came to my site, and then there were a lot of people who were being laid off and screwed and lied to and ripped off, and they wanted a voice, and no place better than my site.

Q: How has your life changed, given how popular it’s become?

A: Well, at the time I was running a business called PK Interactive, which was a consulting company, a Web shop. We used to make Web sites for clients, and we were doing well; I had five employees and a lot of different clients, and then I launched FuckedCompany and slowly started building revenue streams into it, most importantly the $25 and $75 subscriptions, where you can pay to read the rumors even before I read them, all the stuff that comes in to me, about 300 to 500 rumors every day. And eventually the site sort of started its own empire, and now what I do mainly is run and maintain sites like FuckedCompany, HTTPads.com, Postget.com, AmazonScan.com, and even BeefSavage.com.

Q: Do you ever feel guilty that you’re essentially getting rich and famous because other people are getting fucked?

A: No, not at all. I’m not necessarily getting successful from other people getting screwed over. What FuckedCompany is is, it’s a site for the employees. Obviously all of the information that I get, those 300 to 500 rumors every day, come from people in the companies who really want me to write about their companies. They’re getting screwed over, but I’m clearly providing an important service for them, otherwise they wouldn’t be writing me every day wanting me to post stuff about their companies. The only people who might have an issue with the site are the CEOs and the higher-ups at some of these companies that are doing the firing and the ripping off and all that, but they deserve it. I haven’t fired anyone, I haven’t flushed millions of dollars of venture capital down the toilet. I mean, I haven’t really done anything bad.

Q: You actually haven’t ever gotten fired, have you?

A: Well, I was able to narrowly escape layoffs at a few different companies by quitting.

Q: But you feel an alliance with the people who’ve been fired?

A: Oh, I’ve worked for many a fucked company, yes.

Q: So why the book?

A: I originally came up with the idea for the book because I had a lot of information and I had a lot to say, and also I’m asked the same questions over and over again, which are: what are some of the biggest failures and the most expensive ones and the funniest ones, and plus I’ve just heard so many stories. I mean, basically what I do for a living is I read people’s stories. So I wrote a book, which is a combination of my observations and other people’s observations and things I’ve read and things I’ve seen and things I’ve talked to people about. Plus, I thought it would be cool to write a book, that way I could start saying I’m an author, and I could maybe pick up chicks that way.

Q: What advice would you offer someone who suspects they’re working for what could become a fucked company?

A: Well, the first piece of advice I’d give, either for somebody who’s working for a company like that or especially running a company like that, is to listen to your programmers. During the whole bubble in ’99 and 2000, when everybody was buying into this crap and stock prices were soaring and everybody thought that the whole dot-com thing was real, every programmer I knew, myself included — I’m no oracle here, because I was in the same position as a lot of guys — every programmer I knew, knew what was going on. We all said, "Why did it cost $8 million to build an e-commerce site? I don’t get it, because I can do it in a weekend." Or, [as an employee,] I could simply take a peek in [the company’s] database and see how much we’re selling, and see that we’re not selling anything, and saying, "Well, how’s that going to work?" To have a successful Internet company, you’re going to need good salespeople and good marketing people and good advertising people and good designers and good writers and good everything, but in the end, they’re all there to support a computer program. They’re all there to support one computer form, a piece of software that has been written by a programmer. And a lot of times the programmers are overlooked, even though they’re the only ones who really know what’s going on. So that’s the biggest piece of advice I’d give.

Q: What company surprised you most by not becoming a fucked company?

A: Um ... none of them. One question that people ask me is they say, "Well, all the things that you’ve built on FuckedCompany, the revenue streams and the book and all the different ways you made money from it and had success from it, did you learn from all the companies that you’ve written about, did you learn what to do and what not to do?" Absolutely no, I haven’t learned anything. Okay, fine, maybe I’ve learned that I don’t take money out of my bank account and send it in envelopes to different people, I mean, just give shit away — I’m not opening a store down on the corner in New York City that gives away free candy. I mean, these are not things that you have to learn; these are just common-sense things. So are there any companies that I’m surprised went out of business or not? No — it’s generally pretty obvious. If you look at a company and there’s no way to pay them, and they provide a service, they are going to go out of business. Unless they’re bought. Part of the whole thing at the beginning was, oh, we’re just building a company to sell it to Microsoft or something like that. But how does that work?

Q: Why do you think it took people so long to figure that out? It seems like such a basic concept.

A: Well, it’s a lot like an auto mechanic: when you bring your car in to an auto mechanic, you just kind of trust what they say. It’s a little different, though, because the programmers here, while they’re auto mechanics, they’re also employees, so their boss is telling them what to do, they’re doing it, and now their boss, some Stanford MBA guy, is saying to the world, to the press, to his investors and to everyone else, "Oh, we’re synergizing new paradigms with next-generation B-to-B," saying all this bullshit-speak, which basically means nothing, but to your average guy who’s reading the Boston Phoenix, he’s like, "Okay, cool, I guess that makes sense." But it was to such a bigger extent than [with] an auto mechanic. An auto mechanic might say that you have a leaky hose in your radiator when really you don’t, and charge you an extra couple hundred bucks. But this was more like, doing something that takes a weekend to build, but telling the owner of the car that his flux capacitor is broken and it’s going to cost $3 million to fix, and he’s like, "All right, cool."

Q: What are your thoughts on Enron?

A: Oh, I don’t have a whole lot of thoughts about Enron.

Q: I find that hard to believe.

A: The interesting thing with Enron is after the whole thing happened, I went to my site; I was curious if anyone had tipped me off to that. There were a whole bunch of tips in there, which were available to subscribers. I wonder if any of the subscribers actually read them. There were a lot of tips in the database about Enron before it happened, saying, "Hey, I just overheard a conversation in one of the conference rooms where Enron was yelling at Arthur Andersen people, like telling them, ‘You call this an audit?’ "

Q: Are you ever going to become a famous heavy-metal rock-star drummer?

A: I’m absolutely going to. Look at BeefSavage. That’s my heavy-metal alter-ego. He’s a drummer, guitarist, singer, and bass player.

Q: So that’s still the ultimate aspiration?

A: Absolutely.

Philip Kaplan appears at WordsWorth Books, in Cambridge, on April 25 at 7 p.m. Call (617) 354-5201. Tamara Wieder, who once worked for a fucked company, can be reached at twieder[a]phx.com

Issue Date: April 18 - 25, 2002
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