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STAMPED OUT
Bank of America makes a withdrawal
BY DEIRDRE FULTON
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Dispatch from the "you don’t know what you’ve got till it’s gone" department: Bank of America ATMs, unlike many of their FleetBank predecessors, don’t offer postage stamps. (Apparently, the change went into effect during the 2004 merger. But one doesn’t necessarily realize the service is missing until one needs stamps.) "Essentially, this change was made in an effort to standardize the features between the Bank of America and the Fleet machines," explains Alex Liftman, a Bank of America spokesperson. "Not all the Fleet machines had this feature," she says (though we seem to remember there usually being a full-service, stamp-dispensing ATM next to its withdrawal-only counterpart), "and only a limited number of these transactions were made on a monthly basis." (Obviously — the average person typically doesn’t need more than one book of stamps per month.) "We have not received a lot of incoming calls on this," Liftman adds. That may be because people are too busy during their lunch breaks — going first to the ATM, and then to the post office to stand in long lines — to make phone calls.
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